If a Chromebook's system board was replaced, what tool should be utilized?

In the context of servicing a Chromebook, the RMA Shim Tool is specifically designed for use when performing certain hardware exchanges, such as replacing the system board. The RMA Shim Tool helps facilitate the return material authorization process by ensuring that the replaced part, like the system board, is properly documented and accounted for in the repair workflow.

This tool plays a crucial role in the tracking of parts and ensures that the returned component meets all necessary standards for refurbishment or recycling. Proper use of the RMA Shim Tool ensures seamless integration of the replaced parts back into Dell’s inventory management system, minimizing errors and optimizing operational efficiency.

The other tools mentioned have different purposes that are not directly related to the physical replacement of components like the system board. For example, reboot tools are meant for software-related issues, hardware diagnostic tools are used for troubleshooting problems rather than performing replacements, and service configuration tools assist with software configurations rather than hardware exchanges. Therefore, the RMA Shim Tool is the most appropriate choice in this scenario.