Under which service plans can hardware and software scans be scheduled, as well as system performance tuning?

The correct answer is that all service plans allow for hardware and software scans to be scheduled, as well as system performance tuning. This reflects the comprehensive nature of Dell's service offerings, which are designed to cater to a wide range of customer needs, whether they require basic support or more advanced, proactive services.

Basic support typically includes essential functionalities that are foundational to maintaining system performance and reliability. Premium Support Plus is a more advanced tier that encompasses additional features for proactive maintenance, including scheduled scans and performance tuning, alongside premium technical support. ProSupport Plus offers even more robust options, focusing on advanced resources and enhanced response times for critical issues, while still facilitating scheduled scans and performance tuning tasks.

Collectively, these service plans are structured to ensure users can maintain and enhance the performance of their systems effectively, regardless of the specific plan they choose. This flexibility allows customers to select a service level that fits their operational requirements while still benefiting from essential performance management features.