Which of the following statements is true about ePSA?

The statement that ePSA can detect both software and hardware issues is true because the Enhanced Pre-boot System Assessment (ePSA) is a comprehensive diagnostics tool employed by Dell systems. It is designed to test various components of the system, including hardware elements like memory, hard drives, and system boards, as well as certain aspects of software functionality related to these components. This diagnostic capability enables users or technicians to identify and troubleshoot issues effectively, ensuring that both hardware and related software function properly.

In addition, the functionality of ePSA extends beyond just initial setup, making it a valuable tool at any point in a system's lifecycle. It is not limited to laptops; ePSA can be used on desktops and other Dell devices, thus providing broader applicability. Moreover, while some users might not view the diagnostics as a necessity for troubleshooting, particularly if they have other methods, the ePSA tool is a reliable first step in systematically diagnosing problems when they arise.