Which option is NOT a feature of On-Site Diagnostics?

On-Site Diagnostics primarily focuses on identifying, assessing, and documenting issues with hardware and software, often through remote means or initial assessments prior to a potential on-site visit. While extracting log files, documenting diagnosis notes, and running preliminary tests are all integral parts of the diagnostic process, in-person hardware repair typically falls outside the scope of what is defined as "diagnostics."

In-person hardware repair is an action taken after the diagnosis has been conducted, usually requiring service personnel to replace or fix physical components based on the diagnostic results. Therefore, it is not classified as a feature of the diagnostic process itself, reaffirming that the correct answer properly identifies a function that does not belong to the On-Site Diagnostics framework.